{"id":24187,"date":"2023-07-12T14:51:16","date_gmt":"2023-07-12T14:51:16","guid":{"rendered":"https:\/\/uwisely.com\/faq\/"},"modified":"2025-12-02T15:47:04","modified_gmt":"2025-12-02T15:47:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/thinkora.upp.st\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24187\" class=\"elementor elementor-24187 elementor-11511\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-925925d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"925925d\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ad8b0b\" data-id=\"6ad8b0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a26d5cf elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image\" data-id=\"a26d5cf\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"641\" height=\"607\" src=\"https:\/\/uwisely.upp.st\/wp-content\/uploads\/2023\/07\/map-shape-1-1.png\" class=\"attachment-full size-full wp-image-24188\" alt=\"\" srcset=\"https:\/\/uwisely.upp.st\/wp-content\/uploads\/2023\/07\/map-shape-1-1.png 641w, https:\/\/uwisely.upp.st\/wp-content\/uploads\/2023\/07\/map-shape-1-1-300x284.png 300w, https:\/\/uwisely.upp.st\/wp-content\/uploads\/2023\/07\/map-shape-1-1-600x568.png 600w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a104f8b elementor-widget elementor-widget-edublink-faq\" data-id=\"a104f8b\" data-element_type=\"widget\" data-widget_type=\"edublink-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"eb-faq-wrapper eb-faq-style-2\"><div class=\"edublink-row\"><div class=\"edublink-col-lg-4\"><div class=\"eb-faq-left-side\"><ul class=\"eb-faq-heading-wrapper\"><li class=\"eb-faq-title\"><span class=\"eb-faq-title-heading\">General Questions<\/span><\/li><\/ul><\/div><\/div><div class=\"edublink-col-lg-8\"><div class=\"eb-faqs-content-wrapper\"><div class=\"eb-faq-content edublink-fade\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"24204\" class=\"elementor elementor-24204\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-724c3af0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"724c3af0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68b3aefa\" data-id=\"68b3aefa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18de9145 elementor-widget elementor-widget-edublink-accordion\" data-id=\"18de9145\" data-element_type=\"widget\" data-widget_type=\"edublink-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eb-accordion header-default border-default style-default\">\n                            <div class=\"eb-accordion-item default-active elementor-repeater-item-0d1273e\">\n                    <h5                    class=\"eb-accordion-header default-active\">\n                        Qu'est-ce que le service \"Uwisely\" ?                    <\/h5>                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body default-active\">\n                            <p>Uwisely est un portail \u00e9ducatif proposant des le\u00e7ons vid\u00e9o, des cours et des quiz en ligne sur divers sujets tels que le commerce, la technologie, le fitness et le d\u00e9veloppement personnel. Apprenez \u00e0 votre rythme, o\u00f9 et quand vous le souhaitez.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-7b0e08e\">\n                    <h5                    class=\"eb-accordion-header\">\n                        Combien co\u00fbte l'abonnement ?                    <\/h5>                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Le prix de l'abonnement d\u00e9pend de votre op\u00e9rateur mobile et de votre pays. Les frais sont factur\u00e9s p\u00e9riodiquement et les d\u00e9tails apparaissent sur votre facture mobile ou votre solde pr\u00e9pay\u00e9.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-1b992e1\">\n                    <h5                    class=\"eb-accordion-header\">\n                        Comment puis-je acc\u00e9der au service \"Uwisely\" ?                    <\/h5>                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Vous pouvez acc\u00e9der \u00e0 Uwisely en vous abonnant via votre op\u00e9rateur mobile. Une fois votre abonnement confirm\u00e9, vous recevrez un SMS contenant vos identifiants de connexion et un lien pour acc\u00e9der au portail.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-2f110c6\">\n                    <h5                    class=\"eb-accordion-header\">\n                        Comment puis-je acc\u00e9der au service \"Uwisely\" ?                    <\/h5>                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Vous pouvez acc\u00e9der \u00e0 Uwisely en vous abonnant via votre op\u00e9rateur mobile. Une fois votre abonnement confirm\u00e9, vous recevez un SMS contenant vos identifiants de connexion et un lien pour acc\u00e9der au portail.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-bbb14fe\">\n                    <h5                    class=\"eb-accordion-header\">\n                        Comment puis-je annuler mon abonnement\u00a0?                    <\/h5>                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Pour vous d\u00e9sabonner, suivez simplement les instructions de d\u00e9sabonnement figurant dans le SMS de bienvenue ou consultez la section d'aide du portail Uwisely. Vous pouvez \u00e9galement contacter le service client de votre op\u00e9rateur mobile.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-002d4af\">\n                    <h5                    class=\"eb-accordion-header\">\n                        Aurai-je acc\u00e8s au portail apr\u00e8s avoir annul\u00e9 mon abonnement\u00a0?                    <\/h5>                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Apr\u00e8s annulation, vous perdrez l'acc\u00e8s \u00e0 tous les cours et contenus premium. Vous pouvez vous r\u00e9abonner \u00e0 tout moment pour poursuivre votre apprentissage.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-89c235b\">\n                    <h5                    class=\"eb-accordion-header\">\n                        J'ai oubli\u00e9 mon mot de passe pour le portail. Que dois-je faire\u00a0?                    <\/h5>                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Sur la page de connexion, cliquez sur \u00ab Mot de passe oubli\u00e9 ? \u00bb et suivez les instructions pour le r\u00e9initialiser. Si le probl\u00e8me persiste, contactez l'assistance Uwisely.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Questions Qu&#8217;est-ce que le service &#8220;Uwisely&#8221; ? Uwisely est un portail \u00e9ducatif proposant des le\u00e7ons vid\u00e9o, des cours et&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/pages\/24187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/comments?post=24187"}],"version-history":[{"count":5,"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/pages\/24187\/revisions"}],"predecessor-version":[{"id":24215,"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/pages\/24187\/revisions\/24215"}],"wp:attachment":[{"href":"https:\/\/thinkora.upp.st\/fr\/wp-json\/wp\/v2\/media?parent=24187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}